Not sure what is causing the problem? We will carry out an initial assessment of your laptop or desktop PC, identify the likely cause, and explain the available next steps before any repair work begins.

WHAT WE CHECK

• Startup, shutdown, error messages, and system stability

• Storage drive and RAM health

• Overheating, cooling, and power-related issues

• Battery and charging issues for laptops

• Display, ports, Wi-Fi, Bluetooth, audio, and other device functions

• Operating system, drivers, and general performance

If the issue requires deeper component testing, extended monitoring, or data-recovery work, we will let you know before proceeding.

WHAT YOU WILL RECEIVE

• A clear explanation of our findings

• Recommended repair, replacement, or upgrade options

• An estimated cost and turnaround time for any additional work

TURNAROUND AND PRICING

Basic checks are usually completed within the same day. Complex or intermittent issues may require additional testing and take longer.

The diagnostic fee is waived if you approve the recommended repair work.

WHAT TO BRING

• Your device and power adapter or cable

• A brief description of the problem and when it started

• Relevant passwords only where software testing is required

• A backup of important files, where possible

No chargeable repair, replacement, recovery, or upgrade work will be carried out without your approval.

Dust build-up can restrict airflow, increase temperatures, and make your PC run louder or less efficiently. We will clean your desktop PC inside and out, inspect its cooling setup, and carry out a basic check after servicing.

WHAT’S INCLUDED

• Exterior cleaning of the case and accessible ports

• Dust removal from internal surfaces and components

• Cleaning of fans, vents, heatsinks, and dust filters

• Basic inspection for restricted airflow, loose connections, or unusual fan noise

• Startup and temperature check after cleaning

Thermal paste replacement, extensive disassembly, and replacement parts are not included in Standard Cleaning. We will explain any additional work and charges before proceeding.

WHAT YOU WILL RECEIVE

• A professionally cleaned desktop PC

• An explanation of any cooling or hardware concerns noticed during servicing

• Recommendations, estimated pricing, and a turnaround time for any additional work required

TURNAROUND AND PRICING

Basic cleaning is usually completed within the same day. Heavily dusted systems, complex cases, or services requiring more extensive disassembly may take longer.

Basic Cleaning — SGD 50.00
Suitable for systems with light to moderate dust build-up.

Deep Cleaning — SGD 75.00
Recommended for heavily dusted systems requiring more detailed disassembly.

Any additional parts or services required will be explained and quoted separately.

WHAT TO BRING

• Your desktop tower and power cable

• A brief description of any heat, noise, or performance concerns

• Relevant passwords only if software or temperature testing requires access

• A backup of important files, where possible

Cleaning may reduce temperatures or noise caused by dust and restricted airflow, but it may not resolve issues caused by faulty hardware or software.

No chargeable repair, replacement, or upgrade work will be carried out without your approval.

Dust and debris can restrict airflow, raise temperatures, and make your laptop run louder or less efficiently. We will clean the exterior and internal cooling system, inspect accessible components, and carry out a basic check after servicing.

WHAT’S INCLUDED

• Cleaning of the laptop exterior, screen, keyboard, trackpad, and accessible ports

• Internal dust removal from fans, vents, heatsinks, and air channels

• Inspection for restricted airflow, loose connections, or unusual fan noise

• Basic startup and temperature check after cleaning

Internal cleaning requires the laptop to be opened, and the extent of disassembly varies by model. Thermal paste replacement, keyboard repairs, replacement parts, and other additional work are not included unless quoted separately. We will explain any additional work and charges before proceeding.

WHAT YOU WILL RECEIVE

• A professionally cleaned laptop

• An explanation of any cooling or hardware concerns noticed during servicing

• Recommendations, estimated pricing, and a turnaround time for any additional work required

TURNAROUND AND PRICING

Standard cleaning is usually completed within the same day. Laptops requiring more extensive disassembly, thermal paste replacement, or additional testing may take longer.

Basic Cleaning — SGD 30.00
Suitable for laptops with light to moderate dust build-up.

Deep Cleaning — SGD 50.00
Recommended for heavily dusted laptops requiring more detailed disassembly.

Any additional parts or services required will be explained and quoted separately.

WHAT TO BRING

• Your laptop and power adapter

• A brief description of any heat, noise, or performance concerns

• Relevant passwords only if software or temperature testing requires access

• A backup of important files, where possible

Cleaning may reduce temperatures or noise caused by dust and restricted airflow, but it may not resolve issues caused by faulty hardware, damaged components, or software.

No chargeable repair, replacement, or upgrade work will be carried out without your approval.

Need help installing new components, upgrading an existing PC, or assembling a desktop from parts purchased through 6AmProductions or provided by you? We will install compatible hardware, organise the internal setup, and confirm that the installed hardware is recognised and functioning correctly.

WHAT’S INCLUDED

• Installation or replacement of compatible desktop PC components

• Assembly of a complete desktop PC using components purchased through 6AmProductions, provided by you, or a combination of both

• Transfer of compatible components from an existing system into a new PC case

• Basic BIOS or UEFI configuration required for the installed hardware

• Installation and arrangement of storage drives

• Internal cable management and component placement

• Connection and setup of monitors and compatible peripherals, where required

• Startup and basic functionality checks after installation

All installation work is subject to component compatibility, available space, power requirements, and the condition of any components provided for installation.

WHAT YOU WILL RECEIVE

• Installed components or an assembled desktop system

• Confirmation that the installed hardware is detected and functioning

• An explanation of any compatibility or hardware concerns found

• Recommendations and estimated pricing for any additional parts or work required

TURNAROUND AND PRICING

Straightforward component installations are usually completed within the same day. Complete assemblies, case transfers, complex installations, or systems requiring troubleshooting may take longer.

From SGD 30.00

This service covers individual component installations, upgrades, partial rebuilds, case transfers, and complete assemblies using components purchased through 6AmProductions, provided by you, or a combination of both. Complimentary assembly labour applies only to eligible complete custom builds where all required components are selected and ordered through 6AmProductions as part of the approved build quotation.

WHAT TO BRING

• Your existing desktop PC or PC case, where applicable

• Any components already in your possession that are to be installed or transferred

• Any supplied cables, screws, brackets, adapters, or accessories

• Power cables and other accessories required for testing

• A brief description of the intended setup or upgrade

No chargeable replacement, repair, or additional installation work will be carried out without your approval.

Need more storage, additional RAM, or a replacement for a worn or damaged laptop component? We can install compatible upgrades and replacement parts, then carry out basic checks to confirm that the installed hardware is recognised and functioning correctly.

WHAT’S INCLUDED

Depending on the selected service, this may include:

• RAM installation and upgrade

• SSD installation and upgrade

• Battery replacement

• Screen replacement

• Installation of other compatible laptop components where supported

• Basic startup and functionality checks after installation

All installations are subject to the laptop model, component compatibility, physical condition, and level of disassembly required.

WHAT YOU WILL RECEIVE

• Installation of the selected compatible component or replacement part

• Confirmation that the installed hardware is recognised and functioning

• An explanation of any compatibility or hardware concerns found

• Recommendations, estimated pricing, and a turnaround time for any additional work required

TURNAROUND AND PRICING

Straightforward RAM, SSD, or battery installations may be completed within the same day. Screen replacements or laptops requiring more extensive disassembly may take longer.

Hardware Installation or Upgrade — From SGD 30.00

Battery Replacement — SGD 30.00

Screen Replacement — From SGD 50.00

The listed prices cover installation labour only. Components and replacement parts are charged separately unless otherwise stated.

The final service fee depends on the laptop model, component being installed, level of disassembly required, and whether the component is purchased through 6AmProductions or provided by you.

Any additional parts or services will be explained and quoted before proceeding.

WHAT TO BRING

• Your laptop and power adapter

• Any component or replacement part already in your possession

• Any included cables, brackets, adapters, or installation accessories

• A brief description of the issue or upgrade required

• Relevant passwords only if testing requires access to the operating system

• A backup of important files, where possible

Parts provided by you must be compatible with the laptop and in suitable working condition. We cannot guarantee the performance or condition of parts that are faulty, incompatible, or previously damaged.

No chargeable repair, replacement, or additional installation work will be carried out without your approval.

Setting up a new computer or moving from an old system? We can install and configure essential software, transfer supported data and settings, and prepare the system for everyday use.

WHAT’S INCLUDED

Depending on the selected service, this may include:

• Operating system installation or reinstallation

• System updates, drivers, and essential configuration

• Transfer of personal files and folders

• Transfer of user profiles, browser data, and email where possible

• Reinstallation and configuration of licensed applications where supported

• Storage setup and partitioning

• Printer, scanner, monitor, external drive, Wi-Fi, and network configuration

• Configuration of built-in or licensed antivirus, firewall, and account-security settings

• Startup optimisation and removal of unnecessary background programs

• Backup preparation and recovery-media creation, where requested and supported

• Verification that transferred files can be accessed on the new system

Dual-boot setup, virtual-machine migration, encrypted transfers, and secure drive wiping may also be available by prior arrangement, depending on the devices, software, and security requirements.

WHAT YOU WILL RECEIVE

• A configured system prepared for use

• Confirmation of the files, settings, and applications successfully transferred

• An explanation of anything that could not be transferred or restored

• Recommendations and estimated pricing for any additional work required

TURNAROUND AND PRICING

Basic software setup may be completed within the same day. Larger data transfers, application migrations, and more complex configurations may take longer.

Devices with slow or unhealthy storage may require additional assessment or data-recovery work before migration.

From SGD 30.00

The final price and turnaround time depend on the amount of data, condition of the source device, number of applications, and complexity of the setup. Data recovery and other additional services are not included unless quoted separately. We will provide an estimate before proceeding.

WHAT TO BRING

• The old and new computer, storage drive, or device involved in the transfer

• Power adapters, cables, and accessories required for access

• Relevant account credentials, passwords, and software licence keys

• A list of important files, applications, and settings to be transferred

• A current backup of important data, where possible

Some applications, account settings, or device-specific features may not transfer exactly due to compatibility, licensing, or access restrictions.

Secure drive wiping will only be performed with your explicit approval. No chargeable additional work will be carried out without your approval.

Planning a completely new PC? We help you design a system that fits your intended use, preferences, and budget — from carefully selected compatible components to full assembly, configuration, and testing of the finished build.

For eligible complete custom builds, assembly labour is complimentary when all required components are selected and ordered through 6AmProductions under the approved quotation. Components and optional services are charged separately.

WHAT’S INCLUDED

• Thoughtful component recommendations tailored to your needs and budget

• Compatibility verification before any purchase is made

• Full desktop PC assembly with attention to detail

• BIOS or UEFI configuration for optimal setup

• Operating system and driver installation, where applicable and appropriately licensed

• Clean internal cable management for airflow and presentation

• Startup validation, thermal checks, and basic stability testing

• Final review of the completed system before handover

WHAT YOU WILL RECEIVE

• A fully assembled, configured, and ready-to-use custom PC

• Confirmation that all components are correctly detected and operating as intended

• A clear summary of your selected parts and system configuration

• Notes on any relevant performance, compatibility, or setup considerations

PRICING AND TURNAROUND

The displayed SGD 0.00 applies to assembly labour for eligible complete custom builds only. The final cost of your system depends on the components selected and any optional services requested. A detailed quotation will always be provided for your approval before any components are ordered.

Turnaround begins once payment and component availability are confirmed. Completion time may vary depending on supplier stock, delivery schedules, and build complexity.

PLEASE NOTE

Complimentary assembly labour applies only to eligible complete new custom builds.

The following services are not included and are billed separately:

• Upgrades to existing systems

• Installation, reuse, or transfer of components from another PC

• Partial rebuilds or modifications

• Case transfers involving existing systems

• Repair work, data migration, or recovery services

No components will be ordered and no chargeable work will proceed without your approval.