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Not sure what is causing the problem? We will carry out an initial assessment of your laptop or desktop PC, identify the likely cause, and explain the available next steps before any repair work begins.
WHAT WE CHECK
Startup, shutdown, error messages, and system stability
Storage drive and RAM health
Overheating, cooling, and power-related issues
Battery and charging issues for laptops
Display, ports, Wi-Fi, Bluetooth, audio, and other device functions
Operating system, drivers, and general performance
If the issue requires deeper component testing, extended monitoring, or data-recovery work, we will let you know before proceeding.
WHAT YOU WILL RECEIVE
A clear explanation of our findings
Recommended repair, replacement, or upgrade options
An estimated cost and turnaround time for any additional work
TURNAROUND AND PRICING
Basic checks are usually completed within the same day. Complex or intermittent issues may require additional testing and take longer.
The diagnostic fee is waived if you approve the recommended repair work.
WHAT TO BRING
Your device and power adapter or cable
A brief description of the problem and when it started
Relevant passwords only where software testing is required
A backup of important files, where possible
No chargeable repair, replacement, recovery, or upgrade work will be carried out without your approval.
Not sure what is causing the problem? We will carry out an initial assessment of your laptop or desktop PC, identify the likely cause, and explain the available next steps before any repair work begins.
WHAT WE CHECK
Startup, shutdown, error messages, and system stability
Storage drive and RAM health
Overheating, cooling, and power-related issues
Battery and charging issues for laptops
Display, ports, Wi-Fi, Bluetooth, audio, and other device functions
Operating system, drivers, and general performance
If the issue requires deeper component testing, extended monitoring, or data-recovery work, we will let you know before proceeding.
WHAT YOU WILL RECEIVE
A clear explanation of our findings
Recommended repair, replacement, or upgrade options
An estimated cost and turnaround time for any additional work
TURNAROUND AND PRICING
Basic checks are usually completed within the same day. Complex or intermittent issues may require additional testing and take longer.
The diagnostic fee is waived if you approve the recommended repair work.
WHAT TO BRING
Your device and power adapter or cable
A brief description of the problem and when it started
Relevant passwords only where software testing is required
A backup of important files, where possible
No chargeable repair, replacement, recovery, or upgrade work will be carried out without your approval.